Refund Policy

Refund Policy for Focal Point Patchwork

Thank you for shopping with Focal Point Patchwork! If you are not completely satisfied with your purchase, we offer refunds or exchanges within 30 days of the purchase date.

 

Eligibility:

• Items must be unused, undamaged, and in their original packaging.

• A receipt or proof of purchase is required.

• Sale or discounted items are final sale and cannot be refunded or exchanged.

 

How to Return:

• Contact us at [your contact email] to initiate a return.

• You will receive instructions on how to send your item back.

 

Refunds:

• Once we receive and inspect the returned item, we will process your refund to the original payment method within 7 business days.

• Shipping costs are non-refundable.

• Customers are responsible for return shipping fees unless the item is defective or damaged.

 

Exchanges:

• We replace items only if they are defective or damaged.

If you receive a damaged or incorrect item, please contact us immediately for assistance.

 

For questions, contact us.

Thank you for choosing Focal Point Patchwork!